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55 High Street, Cockenzie, East Lothian EH32 0DG   01875-812648

 

East Lothian's Premier Dog Service

Setting the standard for quality grooming

 

     
 

Welcome to our web site

Please have a look around and give us a call or drop us an email to make an appointment.  We cater for most breeds and sizes.

If your dog has been splashing around and got in a mess, call Splash Dog Grooming and your dog can have a splash in one of our hydro-massage baths to get cleaned up.

Call us on

01875-812648

Appointments are available on Tuesdays, Wednesdays and Thursdays.

First appointment from 9am, last appointment to finish by 7pm (6pm Thursdays)

We are closed Friday through Monday

We are happy to accept payments by cash, debit and credit cards

Please note we no longer accept payment by cheque.

As an email spam reduction measure, please type the following contact address to email us:

But wait, before you email, remember it is ALWAYS quicker to phone for appointment enquiries, as we can tell you right away what slots we have available and offer one to suit you.  It's so MUCH easier than playing email, text or FaceBook message ping-pong!

Please note that it is advisable to make your appointment well ahead of the date you wish, as we are often fully booked several weeks in advance.  Avoid future disappointment and get peace of mind your dog is regularly maintained by block booking regular appointments. To assist with this, you can download an MS Excel® spreadsheet here which you can save and modify before emailing it back to us.

If you are a new or existing customer, please provide comments and rate our service on our Facebook page.  You can also upload a photo of your dog if you wish.

We are very easy to find, once you realise that the main road through Cockenzie & Port Seton is NOT the High Street but Edinburgh Road/Gosford Road/Links Road.  The High Street links Cockenzie Harbour in the west to Port Seton Harbour in the east.  See the map below:

Click on the map for an interactive Google Map

Follow us on Facebook for up to the minute news by clicking on this icon

Latest Website News:

Monday 8th April 2019.  Updated business for sale brochure available.

Another financial year has come to a close and we have updated our business for sale brochure, which is available for download on the News page.

 Although it might look at first glance that our turnover is down, this was entirely predictable due to our hours reducing from last January.  However the important thing is our profitability increased by 9% over the previous year as we groomed pretty much the same amount of dogs in a shorter working week with a reduction in operating costs.  So once again, we are able to keep our prices the same for a FOURTH consecutive year - although BREXIT may alter that if it ever happens!

Tuesday 5th February 2019.  Happy Anniversary to us - SDG is 10 years old.

Hard to believe, but we have been grooming since 2009!

We first launched as a mobile service with a fully kitted out grooming van on 1st February 2009, and although we only did 8 dogs that month, we rapidly increased to 50 in April and 83 by October doing a 6 day working week.  Our repeat rate was at 70% with new dogs accounting for 21% with the remainder being cancellations or no shows - yes even though we arrived at a customers house for a booked appointment, they weren't in!

We then opened the Studio where we are now in October 2011 but only  6 of our customers wanted to stay mobile which was uneconomic so the van was sold in December to a start up groomer.

Some trivia for you if you are interested:

Since starting in Feb 2009 we have groomed 12,049 dogs.

We groom between 1,300 and 1,400 dogs per year.

The most dogs groomed in a month was 148 in August 2017. Our second best month was 141 in May 2018. Actually more impressive, since we had reduced our working week to 3 days from the start of the year - almost twice the number of dogs in half the time from our mobile van days.

We have clipped the nails of 467 "walk in/no appointment" dogs since offering the service in April 2012.

We currently have 1,599 clients with 1,824 dogs on our customer database.

Since 2013, our bookings have consistently been made up by around 85% repeat customers and 10% new customers every year.

Breeds:

The number 1 top breed is the Cocker Spaniel with 216.

Next is the Westie (West Highland White Terrier) with 142.

Our beloved Labradoodle breed is 12th with 46, Our Miniature Poodle is at number 32 with 11.

Largest breeds we used to do: Newfoundland, St Bernard, Bernese Mountain Dog, Rottweiller, German Shepherd, Alaskan Malamute.

Smallest breeds: Teacup Yorkshire Terrier, Chihuahua, Maltese.

So, it's a big THANK YOU to all our customers past, present and future for helping us make this a successful business far beyond our original expectations.

Tuesday 11th December 2018.  Payment by Cheque.

As the cheque guarantee scheme was scrapped by the Banking Industry in July 2011 and in line with most businesses, we will no longer be accepting payment by cheque from the 1st January 2019.  The only payment methods accepted are by cash, debit and credit card.

Friday 31st August 2018.  Price Guide updated, but no increases.

We have updated our price guide effective from tomorrow, 1st September 2018.  There are no increases in any prices, only some minor changes to the text to make some items a bit clearer, sorting a couple of typos and adding prices to the maintenance groom example.

On the reverse side, we have made our conditions clearer and added on the text that is currently on the customer record card that you sign/signed.  This has been done from customer feedback to rectify a complaint that these conditions cannot be read in advance and could only be examined when in the studio, for example when attending for your first appointment and signing the card.  This pulls all our conditions together on our price guide which is available to download on this site.  The same text is also on our Conditions page.

Please take some time to read and understand these conditions, especially if your dog is presented with a matted coat or if it shows signs of aggression when being worked on, or barks a lot.

 
 
G
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O
M
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Good for your dog's well-being
Rover will love you even more
Odour's eliminated
Old and infirm dogs catered for
Mats all gone
Incredible but true
Nails trimmed and
Gorgeous to go!
 

Custom Services
We can also provide a custom service to fit your needs.

If there is anything you would like which is not part of our standard services, please discuss this with us and we will do our best to accommodate.

 

 
 
Hot Products
 
 

We can supply hand grooming equipment and show you how to use it so you can keep your dogs coat mat free between grooms.  We also stock a range of accessories, dog toys and shampoos.

 

 

Support our local community pipe band.

Cockenzie & Port Seton Royal British Legion Pipes & Drums

Click on the text above for more information.

      

 
 
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