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Welcome to our web site
Please have a look
around and give us a call or drop us an email to
make an appointment. We cater for most breeds
and sizes, but unfortunately not large/heavy dogs
any longer, or hand stripped dogs.
If
your dog has been splashing around and got in a
mess, call us and your dog can have
an invigorating shower in one of our hydro-massage baths to get
cleaned up.
Call us on
01875-812648
Open Tuesday to
Friday
First
appointment from 9am, last appointment to finish by
6pm (4pm Friday)
Please
note if calling later in the day, we may have already
closed depending on when our last dog of the day was
finished.
We only accept payment by debit/credit
cards and Apple/Samsung/Google Pay.
Please
note we no longer accept payment by cash or cheque.
As an email spam
reduction measure, please type the following contact
address to email us:
But wait,
before you email, remember
it is ALWAYS quicker to phone for appointment
enquiries, as we can tell you right away what slots
we have available and offer one to suit you.
It's MUCH easier than playing email, text or FaceBook message ping-pong!
Please note that if you call late in the working
day, we may have already left depending on when our
last booked dog was finished. In that case you will
be called back the next working day.
A printable PDF of our current price guide
is available by clicking this text.
Please note that
it is advisable to make your appointment well ahead
of the date you wish, as we are often fully booked
several weeks in advance. Avoid future
disappointment and get peace of mind your dog is
regularly maintained by block booking regular
appointments. To assist with this, you can download
an
MS Excel® spreadsheet
here which you can save and modify before emailing
it back to us.
If you are a new or existing customer, please
provide comments and rate our service on our
Facebook page. You can also upload a photo of
your dog if you wish.
We
are very easy to find, once you realise that the
main road through Cockenzie & Port Seton is NOT the
High Street but Edinburgh Road/Gosford Road/Links
Road. The High Street links Cockenzie Harbour
in the west to Port Seton Harbour in the east.
See the map below:
Click on the map for
an interactive Google Map
Follow us on Facebook for
up to the minute news by clicking on this icon
Latest Website News:
Tuesday
20th April
2021.
Non-welfare grooming recommencing from 26th April.
Following the
announcement today by the Scottish
Government that level 4 restrictions are
being lifted and we are going to level 3
from next Monday, we will be able to
carry out non-welfare, normal grooms
again.
As noted in our last
post, we don't expect official guidance
to be updated and published until next
week, so this could be subject to change
- but is highly unlikely given the level
of opening up scheduled to take place.
We have already changed our appointment
texts, emails and ansaphone message back
from "welfare only" from today, so no
need to reply to reminders unless you
can't make your appointment.
This welcome change
basically takes us back to the same
place we were between the end of June
and December last year. So whilst
we can resume taking appointments for
normal grooming, we still have to
operate under some restrictions. Instead
of repeating all that again, see our
post from
"Thursday
18th
June 2020.
Reopening Update 3"
(on our News page) as it covers how we
can operate under level 3 and level 2
restrictions.
If everything keeps
going to plan for the government
roadmap, then level 2 happens on 17th
may, level 1 happens on 7th June and
level 0 at the end of June or early July
- yippee!
Until then, don't get
complacent and keep practicing FACTS. Keep safe
and get vaccinated when
offered!
Oh, one final thing -
"late cancel" and "no show" charges
which have been suspended since January
are now REINSTATED. We have had 85
of these in the last 4 months (which is
way more than the annual average) and
have seen cancellation or postponement
requests coming in 20min before an
appointment or even days after!
Not very fair on us or customers looking
for appointments during that time.
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