|
Welcome to our web site
Please have a look
around and give us a call or drop us an email to
make an appointment. We cater for most breeds
and sizes.
If
your dog has been splashing around and got in a
mess, call Splash Dog Grooming and your dog can have
a splash in one of our hydro-massage baths to get
cleaned up.
Call us on
01875-812648
Appointments are available on Tuesdays, Wednesdays
and Thursdays.
First
appointment from 9am, last appointment to finish by
7pm (6pm Thursdays)
We are closed Friday through Monday
We are happy to accept payments by cash, debit and credit
cards
Please
note we no longer accept payment by cheque.
As an email spam
reduction measure, please type the following contact
address to email us:
But wait,
before you email, remember
it is ALWAYS quicker to phone for appointment
enquiries, as we can tell you right away what slots
we have available and offer one to suit you.
It's so MUCH easier than playing email, text or
FaceBook message ping-pong!
Please note that
it is advisable to make your appointment well ahead
of the date you wish, as we are often fully booked
several weeks in advance. Avoid future
disappointment and get peace of mind your dog is
regularly maintained by block booking regular
appointments. To assist with this, you can download
an
MS Excel® spreadsheet
here which you can save and modify before emailing
it back to us.
If you are a new or existing customer, please
provide comments and rate our service on our
Facebook page. You can also upload a photo of
your dog if you wish.
We
are very easy to find, once you realise that the
main road through Cockenzie & Port Seton is NOT the
High Street but Edinburgh Road/Gosford Road/Links
Road. The High Street links Cockenzie Harbour
in the west to Port Seton Harbour in the east.
See the map below:
Click on the map for
an interactive Google Map
Follow us on Facebook for
up to the minute news by clicking on this icon
Latest Website News:
Monday 8th
April
2019. Updated business for sale brochure
available.
Another financial year
has come to a close and we have updated our business
for sale brochure,
which is available for
download on the News page.
Although it might
look at first glance that our turnover is down, this
was entirely predictable due to our hours reducing
from last January. However the important thing
is our profitability increased by 9% over the
previous year as we groomed pretty much the same
amount of dogs in a shorter working week with a
reduction in operating costs. So once again,
we are able to keep our prices the same for a FOURTH
consecutive year - although BREXIT may alter that if
it ever happens!
Tuesday
5th February
2019. Happy Anniversary to us - SDG is 10
years old.
Hard to believe, but
we have been grooming since 2009!
We first launched as a
mobile service with a fully kitted out grooming van
on 1st February 2009, and although we only did 8
dogs that month, we rapidly increased to 50 in April
and 83 by October doing a 6 day working week.
Our repeat rate was at 70% with new dogs accounting
for 21% with the remainder being cancellations or no
shows - yes even though we arrived at a customers
house for a booked appointment, they weren't in!
We then opened the
Studio where we are now in October 2011 but only
6 of our customers wanted to stay mobile which was
uneconomic so the van was sold in December to a
start up groomer.
Some trivia for you
if you are interested:
Since starting in Feb
2009 we have groomed 12,049 dogs.
We groom between 1,300
and 1,400 dogs per year.
The most dogs groomed
in a month was 148 in August 2017. Our second best
month was 141 in May 2018. Actually more impressive,
since we had reduced our working week to 3 days from
the start of the year - almost twice the number of
dogs in half the time from our mobile van days.
We have clipped the
nails of 467 "walk in/no appointment" dogs since
offering the service in April 2012.
We currently have
1,599 clients with 1,824 dogs on our customer
database.
Since 2013, our
bookings have consistently been made up by around
85% repeat customers and 10% new customers every
year.
Breeds:
The number 1 top breed
is the Cocker Spaniel with 216.
Next is the Westie
(West Highland White Terrier) with 142.
Our beloved
Labradoodle breed is 12th with 46, Our Miniature
Poodle is at number 32 with 11.
Largest breeds we used
to do: Newfoundland, St Bernard, Bernese Mountain
Dog, Rottweiller, German Shepherd, Alaskan Malamute.
Smallest breeds:
Teacup Yorkshire Terrier, Chihuahua, Maltese.
So, it's a big THANK
YOU to all our customers past, present and future
for helping us make this a successful business far
beyond our original expectations.
Tuesday
11th December
2018. Payment by Cheque.
As the cheque
guarantee scheme was scrapped by the Banking
Industry in July 2011 and in line with most
businesses, we will no longer be accepting payment
by cheque from the 1st January 2019. The only
payment methods accepted are by cash, debit and
credit card.
Friday
31st August
2018. Price Guide updated, but no increases.
We
have updated our price guide effective from
tomorrow, 1st September 2018. There are no
increases in any prices, only some minor changes to
the text to make some items a bit clearer, sorting a
couple of typos and adding prices to the maintenance
groom example.
On
the reverse side, we have made our conditions
clearer and added on the text that is currently on
the customer record card that you sign/signed.
This has been done from customer feedback to rectify
a complaint that these conditions cannot be read in
advance and could only be examined when in the
studio, for example when attending for your first
appointment and signing the card. This pulls
all our conditions together on our
price guide which is available to download on
this site. The same text is also on our
Conditions page.
Please take some time
to read and understand these conditions, especially
if your dog is presented with a matted coat or if it
shows signs of aggression when being worked on,
or barks a lot.
|
Custom
Services 
